Front Office Associate
Our mission is to enhance the health of our community and to achieve this we provide health services that address unmet needs and opportunities. We demonstrate dignity and respect for all people and focus on our employees, clients and community. Join our organization and help us accomplish our goals and make a meaningful impact in our community!
We believe that our people are our greatest strength. Each employee contributes to our shared mission, vision, strategy, and values. We are committed to fostering a workplace that is Supportive, Impactful, Accountable, and Inclusive.
Are you interested in working in a place where your contributions and ideas are valued? A place where you can serve with compassion, make a difference in people’s lives, and pursue excellence?
The Health District Family Dental Clinic is seeking a Dental Front Office Associate. The Front Office Associate is an ambassador for the Health District providing exceptional customer service. This includes greeting, registering, and scheduling patients, as well as performing other administrative functions that support operations. The position must be able to multi-task and communicate with and serve various clients.
Qualifications
- High school diploma or GED.
- A minimum of one year of experience in a dental or medical front desk position.
- A high level of cultural competence and ability to effectively interact, work, and develop meaningful relationships with people from diverse backgrounds, including cultural, beliefs, customs, socioeconomic status, abilities, genders and gender identities and sexualities.
- Work with and be sensitive to the needs of those with physical and mental health conditions.
- Written and oral fluency in English and Spanish language and experience providing language interpretation in a medical or dental setting strongly preferred.
Key Responsibilities
- Provide exceptional customer service.
- Provide comprehensive clerical support, including data entry, word processing, file creation, filing, and scanning documents.
- Handle multi-line phone system, transfer calls, manage voicemail, take accurate and complete messages, and make appropriate referrals.
- Check patients/ in and out.
- Schedule and confirm patient appointments and assist with walk-ins.
- Prepare daily cash reports and reconcile cash drawer.
How to Apply
If you are interested in applying, we encourage you to think broadly about your background and skill set for the role and include relevant knowledge, skills, abilities, education, work, and lived/ living experience. Please include a cover letter that details how your experiences and qualifications align with this position.
Submit a resume and cover letter to Attn: Search Coordinator
- Email: searchcoordinator@healthdistrict.org
- Fax: 970-221-7165
- Mail: Health District of Northern Larimer County, 120 Bristlecone Drive, Fort Collins, CO 80524
Why work for us
- We value a work-life balance
- Employees are encouraged to develop their skills and knowledge that result in successful performance in their roles/positions
- We offer a competitive salary with additional compensation for bilingual proficiency
- Medical/Dental benefits: employee covered at 100%; dependents covered at 75%
- Low-cost vision plan available
- Retirement plan 401(a): employee contribution (3%); employer contribution (5%)
- An optional 457(b) retirement plan is available
- Generous flexible paid time off. Earn 14 days of PTO in the 1st year and 12 paid holidays
- Intermediate paid leave benefits to eligible employees in lieu of the State of Colorado FAMLI plan
- Employee Assistance Programs (EAPs) that provide confidential and free support to our staff
- Access to legal and financial counseling
- Up to six counseling sessions per issue for mental health concerns
- Variety of additional resources
- Federal Student Loan Forgiveness is available for qualifying borrowers
- We believe that diverse backgrounds and perspectives strengthen our organization, so we consider a combination of experiences to meet minimum qualifications. Experience may include related knowledge, skills, abilities, education, work, and lived/living experience
- We are committed to creating an equitable and inclusive workplace and proudly serves as an Equal Opportunity Employer. We welcome applicants from all backgrounds and ensure that all qualified candidates receive consideration for employment without regard to race, color, ethnic or national origin, ancestry, age, sex, pregnancy, disability, genetic information, veteran status, gender, marital status, sexual orientation, gender identity or expression, religion (creed), political beliefs, or any other characteristic protected by federal, state, or local laws
Infection Prevention
Must comply with infection prevention policies for this position. Requirements include providing documentation of MMR, Varicella, and Tdap immunizations and compliance with tuberculosis training, screening, and testing on hire.
